What does the Db warranty cover?
All physical products that any Db Black member bought from Db Equipment from our website or authorized resellers after June 1, 2021.
These have a limited lifetime warranty. Lifetime means the expected lifetime of the Product, not to exceed 20 years. Anything you bought before June 1, 2021, or for non Db Black members has a 2-year warranty.
The warranty covers manufacturing defects that include, but aren’t limited to:
- Cracks or breaks in the shell
- Defective zippers
- Ripped seams
- Fabric tears that make the product not function properly
- Broken hooks
- Functional trims
To redeem a warranty, you have to be the one that purchased the product, or in the case of a gift, the original recipient.
If your claim is covered by a warranty, we’ll repair or replace the product, and cover shipping costs.